I would use him on every project if I could.

Special mention should go to Les Ormonde who has been a real asset to the world of industrial relations.

You overcame enormous difficulties and got us to the point where the global rollout now looks to be straightforward.

You have our wholehearted commitment to this new way of working. We believe it is a great model for delivering yours and our investment programmes for London through 2012 and beyond. It is creating a momentum of its own with many more wanting to be part of this public - private initiative.

Les made a positive impact on my team from the first day of his interim contract and was a member of staff I valued highly.

I have no hesitation in recommending him as a programme director and a change leader.